Peer Recovery Ambassador

JOB DUTIES AND RESPONSIBILITIES:

• Conduct community outreach to generate qualified treatment referrals.
• Build and maintain relationships with healthcare providers, recovery communities, sober homes, clinicians, and community partners.
• Attend recovery events, meetings, networking opportunities, and community outreach activities to Represent Aware Recovery Care.
• Educate referral sources about Aware Recovery Care, available services, treatment programs and recovery services offered by the company.
• Develop and maintain a portfolio of relationships with referral sources within the assigned region; serve as the primary point of contact for those partners.
• Maintain accurate documentation of outreach activity and referral development efforts for assigned region.
• Communicate professionally and ethically with referral partners, clients, families and the general public.
• Meet established outreach and referral development goals as assigned by Aware and supervisor.
• Maintain accurate documentation of outreach activity and referral development efforts in the CRM within required timeframes.
• Represent Aware Recovery Care in a professional and recovery focused manner.
• Coordinate with the cross functional departments and teams to ensure smooth handoffs from initial community contact to enrollment in care.
• Perform other related duties as assigned.

POSITION QUALIFICATIONS:                                                                                                                                                      

• High School Diploma or GED equivalent.
• Minimum of 1 year (2 years preferred) of continuous personal recovery from any Substance Use Disorder (SUD) and/or personal experience with addiction in family members or loved ones.
• Proficient in Microsoft Office
• Must reside in one of the following states:
  • Connecticut
  • Massachusetts
  • New Hampshire
  • Indiana
  • Florida
• Strong interpersonal and communication skills.
• Comfortable working in a field-based outreach and comfortable speaking to mixed audiences including clinicians, hospital staff, families, and people actively seeking recovery.
• Self-starter with strong motivation and organizational skills.
• Passionate about helping individuals struggling with substance use disorders.
• Ability to work ethically and professionally in sensitive environments.
• Valid driver's license and reliable transportation required.
• Demonstrated ability to maintain ethical and professional boundaries in sensitive environments.
• Preferred but not required: Active or in-progress peer certification (e.g., CCAR, state Peer Recovery Specialist credential) where applicable

OTHER REQUIREMENTS:

• Knowledge of client centered communication methods.
• Ability to develop professional relationships with referral partners, treatment facilities and other members of the general public.
• Must be able to self-start and possess excellent time management skills
• Appreciation and respect for principles of diversity, equity, and Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.)