The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.
Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.
A Bachelors Degree related to mental Health and lived experience is required. Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey. Certified Peer Support Professional Certification (Must be obtained within 90 days of hire). Must possess a valid drivers license.
Education: Bachelor’s Degree related to mental Health; Certified Peer Support Professional Certification (Must be obtained within 90 days of hire)
Experience: Must meet OBHP requirements. Two years’ experience in mental health or community services preferred.
Lived Experience Requirement: This position requires the applicant to have lived experience, defined as either (1) personal experience in their own recovery from a mental health condition or substance use disorder, or (2) direct experience supporting a loved one in their recovery journey.
Licensure/Certification: Certified Peer Support Professional Certification (Must be obtained within 90 days of hire)..
Must possess a valid state issued drivers license
Shift: Full time, M-F, 2p-10p, alternating weekends on-call.
Salary based on experience.
Excellent benefits.
EOE