Pay Plan Title: Health Specialist
Working Title: Health Promotion Health Specialist
FLSA Status: Exempt
Posting Salary Range: $41,040 - $52,121
Office Location: Remote within North Carolina
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for a Health Promotion Health Specialist to join our Population Health Department. This position’s primary responsibilities include providing telephonic key educational information along with supporting the Care Management team in delivering appropriate services to meet members’ needs. Health Promotion Health Specialist is a role that is designed to provide education along with encouragement to the members to promote health and wellness.
On a typical day, you might:
- Perform outreaches according to the Health Promotion topic schedule.
- Perform supportive outreach, follow-up, and engagement with members.
- Facilitate programs and activities that promote holistic health and improve members’ health literacy/education (teaching self-management skills, sharing self-help recovery resources, educating on chronic conditions, etc.).
- Arrange/schedule various member services including appointments, wellness reminders, and non-emergency medical transportation needs.
- Collaborate with the Care Manager and other personnel of the care team to communicate information regarding the members’ care, including health updates and changes.
- Participate in relevant educational case conferences.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
-
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- High School Diploma or GED
-
Must meet one of the following:
- Have one (1) year lived experience with an intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) with demonstrated knowledge/direct personal experience pertaining to the North Carolina Medicaid system; OR
- Have one (1) year lived experience with a behavioral/mental health condition with certification as a Peer Support Specialist; OR
- Have one (1) year of being a parent or guardian of an individual with an I/DD, TBI, or behavioral/mental health condition with direct experience providing care for that individual and navigating the Medicaid system on behalf of that individual (note that a parent/guardian cannot serve as a Health Specialist for their family member); OR
- Have one (1) year of paid professional experience performing the duties described in the “Responsibilities & Duties” section below, with paid professional experience directly working with the Tailored Care Management eligible population.
- Certified Peer Support Specialist if used for qualifying as noted above.
- Must have a valid driver’s license
- Must reside within North Carolina
- Must be able to travel within catchment as required.
Deadline for Application: Monday, May 4, 2026 at 11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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